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Confluence
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Jira
Microsoft Exchange
Microsoft Onedrive
Microsoft SharePoint
Microsoft Teams
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Partner Portal
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Help Center
Limitations
Get Support
Knowledge Base and FAQs
Free Trial
Connectors
Storage Location
Backups, Exports, and Restores
Security
Account Management
Profile Management
User Management
Plans & Pricing
Billing
Payments
Account Group Tags
Documentation
Known Issues
General
Box
Confluence
HubSpot
Jira
Microsoft Exchange
Microsoft Onedrive
Microsoft SharePoint
Microsoft Teams
QuickBooks Online
Salesforce
Limitations
Box
Confluence
HubSpot
Jira
Microsoft Exchange
Microsoft Onedrive
Microsoft SharePoint
Microsoft Teams
QuickBooks Online
Partner Portal
Limitations
Product limitations and information on how we address them.
Box
Cannot Backup Data from Individual Plan Subscription (Personal or Free Trial) Accounts.
Unable to Backup Using Member Role
Box File Download Limitations
Confluence
Cannot Restore Personal Spaces
Unavailable Preview After Restoring Files from Trash
Soft Deleted Global Space and Page Require Manual Restore in Confluence
HubSpot
Sandbox Environment Not Supported
Upper Range of Objects
Jira
Links Between Issues Not Restored Without Permission
Time Tracking Configuration Required for WorkLog Restore
Soft Delete Warning
Soft Deleted Items Cannot Be Restored
Microsoft Exchange
Backup Items Count Mismatch: Storage Statistics vs. API Query Results
Microsoft Onedrive
Preservation Hold Library Included in Backup for Non-English Tenants
Visibility Extension to Files and Folders
Microsoft SharePoint
Backup and Restore of Third party Apps
Backup of Newly Created Sites
Backup and Restore of Links under Site Pages Library
Support Limited to Modern SharePoint
Microsoft Teams
Unsupported Restore of Wiki App Tab
Special Requirement for Restoration of Groups Created via Graph API
Cannot Restore Attachments
Duplicate Notes Tab During Restore
Soft Delete Channel Restore Warning
Restore of Third Party Apps Not Supported
Restore of Groups
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QuickBooks Online
QuickBooks Subscription Expired Accounts