How do I Enable/Disable MutliFactor Authentication (MFA)?

MFA can be managed during user creation, post user creation, and directly by each user.

Required User Roles: Only Global Admins or Account Admins have permissions to enable or disable multifactor authentication (MFA) on users. 

Backup Admins are able to manage their own MFA settings. 

Important Note: In order to enable MFA on other users you need to first enable MFA on your own profile. 

MFA During User Creation

MFA is an optional user configuration that can be enabled during the user creation process. The option appears on the second modal page of the add user process.

More Information: for details on how to add a new users see: How do I Add a New User to SaaSAssure?

 

MFA Editing on Existing Users

The same MFA configuration interface within the new user setup process exists on the user profile page. To find a user's MFA settings: 

1. Go to the settings section by clicking on the settings icon Settings Icon and navigating to the Users page via the sub-navigation menu.

 

2. Click on the user in the list you want to see/modify the MFA settings for. 

 

3. Click on the edit icon Edit Icon in line with the 'Multifactor authentication (MFA)' header this will enable the toggle button. You can then change it from disabled  Toggle Button - Disabled to enabled Toggle Button - Enabled and select the user actions you want MFA to be applied to. 

More Information: for details on how to edit a user's profile see: How do I Edit a User's Profile?

 

MFA Self-Management

Users can manage their own MFA settings (Backup Admins included) on their 'My Profile' page. To get to the My Profile page: 

1. Click on your name in the top-right corner to open the profile menu options. Select the 'My Profile' option Profile Menu - My Profile Button.

2. Click on the edit icon Edit Icon in line with the 'Multifactor authentication (MFA)' header this will enable the toggle button. You can then change it from disabled  Toggle Button - Disabled to enabled Toggle Button - Enabled and select the user actions you want MFA to be applied to. 

More Information: for information on editing your own profile see: Where Can I Edit my Profile Settings?