How do I Delete a User?

User deletion is managed on the user's profile page.

Required User Roles: Only Global Admins or Account Admins have permissions to delete users. 

To delete a user: 

1. Go to the settings section by clicking on the settings icon Settings Icon and navigating to the Users page via the sub-navigation menu.

 

2. Click on the user in question from the list of users to view their User Profile.

 

3. In the lower-left hand corner of the profile page, under Multifactor Authentication, click on the 'Delete User' link. 

 

4. To confirm the deletion click on the 'Yes, delete' button in the Confirm Deletion? modal. 

Important Note: Once a user is deleted their profile cannot be restored. 

 

5. A notification message will display once the system successfully deletes the user.