How do I Cancel my SaaSAssure Service?

Cancelling your SaaSAssure license (plan) will delete all accounts, connectors, and associated backup data.

Required User Roles: Only Global Admins or Account Admins have permissions to cancel a SaaSAssure service. 

To cancel your SaaSAssure service:

1. Go to the settings section by clicking on the settings icon Settings Icon and navigate to the Billing page via the sub-navigation menu.

 

2. Under the 'Plan' header click the 'Cancel Plan' link, which will open the Cancel Plan modal.

 

3. Click the 'Yes - cancel' button to confirm you would like to cancel your SaaSAssure service. 

 

4. A notification message will display confirming your SaaSAssure service has been cancelled.

 

Important Note: You will still be required to continue to pay for any open connector plans based on their commitment terms.